1 Booking Confirmation
Your booking is confirmed once:
- Payment has been successfully received
- A confirmation email has been sent by Avicon Travel
2 Cancellation by Customer
More Than 30 Days Before Arrival
Customers may cancel their booking more than 30 days before the travel date and receive a refund after deducting any applicable bank or transaction fees.
15 – 30 Days Before Arrival
A cancellation fee may apply depending on hotels, Nile cruises, flights, or third-party suppliers included in the package.
Less Than 15 Days Before Arrival
Refunds may be limited or unavailable due to confirmed reservations with suppliers and service providers.
3 Non-Refundable Services
The following services are generally non-refundable once confirmed:
- Domestic or international flight tickets
- Train tickets
- Special event bookings
- Last-minute reservations
- Customized private tours with prepaid arrangements
4 No-Show Policy
If the customer fails to appear on the scheduled travel date without prior notice, no refund will be provided.
5 Cancellation by Avicon Travel
In rare circumstances, Avicon Travel may cancel a tour due to:
- Weather conditions
- Government restrictions
- Safety concerns
- Operational issues beyond our control
In such cases, customers may receive an alternative tour option or a partial/full refund depending on the situation.
6 Refund Processing Time
Approved refunds are typically processed within:
7 to 21 Business Days
Processing time may vary depending on payment method, bank procedures, and international transaction policies.
7 Amendments and Changes
Customers may request changes to:
- Travel dates
- Pickup locations
- Tour details
Additional charges may apply depending on availability and supplier policies.
8 Force Majeure
Avicon Travel is not responsible for cancellations, delays, or changes caused by events beyond our control, including:
- Natural disasters
- Political events
- Airline disruptions
- Pandemics
- Government regulations
9 Contact Us
For cancellation or refund requests, please contact: